UNRECOGNIZED CHARGE ON YOUR BILL?

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SXM*SIRIUSXM.COM


The charge SXM*SIRIUSXM.COM was first reported Sep 9, 2013.
SXM*SIRIUSXM.COM charge has been reported as unauthorized by 63 users, 20 users recognized the charge as safe.

Help other potential victims by sharing any available information about SXM*SIRIUSXM.COM.

Most Useful Comment
  • Roseline Coa
  • Jun 18, 2012
SXM*SIRIUSXM.COM/ACCT 888-635-5144 NY I do not know why this appeared on my account.I believe sirius renewed my subscription without my consent

Mark as Useful [3 votes]

Comments

  • Linda Mandeville
  • Mar 16, 2017
The transaction was never completed when I purchased my current vehicle (2012 Honda Odyssey-Touring). The instruction said the vehicle should not be in the garage - it was - I did not feel like running around to comply with the instruction, hence I DID NOT COMPLETE said transaction. You have been charging me a monthly fee ever since. I WOULD LIKE TO CANCEL THAT FEE. It was originally charged to VISA 4264 2967 9783 1788, which has since been cancelled by Visa. It is now on VISA 4313 0755 0993 5108, which, by the way, I have not activated. I would very much like this transaction to be taken off the newer VISA card, as of this month. I will be paying off the current balance of 1,507.50. Your cooperation will be appreciated. Linda Mandeville

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  • Tanner Wag
  • Sep 9, 2013
I also was the victim of the automatic renewal without prior notice or authorization for my credit card to be billed. The total I was charged was $102.70. When I spoke to the first representative, she advised me that she was issuing the full credit and then offered me a 1 year subscription for "half price" which I declined so she then was transferring me to an account specialist to cancel my service. The second woman advised that the credit would only be $90.42. When I advised of the amount the previous representative advised me, this rep "did the math" for me so I "new the charge for the period that I received the service". I then asked for her supervisor and was put on hold, when she checked back with me to let me know it would be a few more minutes, she disconnected the call forcing me to call back. I immediately asked for a supervisor and explained my dissatisfaction and advised of the previous posts regarding the same fraudulent activity that are detailed above. He then agreed to issue the additional $12.28 credit. I then requested the business address and advised that I would be filing a complaint with the Better Business Bureau. The total time I was on the phone was 34 minutes 27 seconds. Subscribers be very aware of your service expiration dates as Sirius will ALWAYS automatically renew your subscription for the full current amount affiliated at the time of the renewal with no discounts. The reason for my post is to provide information and report possible fraud. The business address is: SiriusXM Radio, Inc., PO Box 9001399, Louisville, KY, 40290-1399

Mark as Useful [1 vote]
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  • Jamila Har
  • Jun 26, 2013
SIRIUSXM is a scam charged my card for 6 mos. without asking, getting out as soon as I can

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  • Beata Ech
  • Mar 20, 2013
Was "locked in" to promotional renewal rate of 25.00 for 6 months service until I cancel. They charged credit card 97.00 and then haf me on hold for 30 minutes while they accessed the account repeditivly

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  • Yong Vie
  • Jan 23, 2013
Same thing happened to me. Call 1-866-528-7474 and ask for a representative. Your subscription is automatically renewed using the card you gave them originally. Call them and they will help you. They were very cooperative!

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  • Jeanne Mad
  • Jun 19, 2012
Happened to me too and I have no idea why. I called the number from the statement and they asked for my credit card number...I thought it was a scam so I gave them every telephone number and they pulled up all accounts and there we no charges to our accounts. I don't get it...calling the bank next.

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Most Useful Comment
  • Roseline Coa
  • Jun 18, 2012
SXM*SIRIUSXM.COM/ACCT 888-635-5144 NY I do not know why this appeared on my account.I believe sirius renewed my subscription without my consent

Mark as Useful [3 votes]
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Level of Distrust

63 Unauthorized
20 Authorized

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