UNRECOGNIZED CHARGE ON YOUR BILL?

Report Transaction

STR LANGUAGE LEARN


The charge STR LANGUAGE LEARN was first reported Jun 1, 2013.
STR LANGUAGE LEARN charge has been reported as unauthorized by 95 users, 11 users recognized the charge as safe.

Help other potential victims by sharing any available information about STR LANGUAGE LEARN.

Most Useful Comment
  • Normand Sup
  • Sep 1, 2013
I did not authorize a $64 charge to my bank account which your company has left me with a negative balance! I want a refund immediately and a complete cancellation! I was referred to your language program, hearing that you are better than Rosetta Stone at helping people to develop another language. If this is how you conduct business by ripping hard working people off, than you are in for a rude awaking, not to mention steep competition with Rosetta Stone! Again I want a refund and immediate cancellation of services.

Mark as Useful [3 votes]

Comments

  • VERY Unhappy
  • Aug 30, 2014
I ordered the initial $9.99 cd to learn Spanish. After some significant life events a few days later, I tried to cancel my order. The person on the phone refused to let me cancel, told me I could NOT refuse shipment & that I could decide after the subsequent shipments if I wanted the program or not. She acted like I was being a jerk for insisting that I wanted to close my account. I also emailed customer service but got no response. I will contact my bank and rectify the issue on my end. I strongly recommend finding a different company if you want to learn another language. This one is NOT REPUTABLE and once you have given them any financial info in good faith, they will exploit it.

Mark as Useful [1 vote]
Post Reply
  • Instyle
  • Oct 1, 2014
Dear consumers, All of you people are obviously mistaken. The Pimsleur Approach AKA Stroll is definitely not a scam. I've used the product myself and took the time to look through and read all of the info on the paperwork I received and the website. You get the $9.95 cd's (with free shipping I might add), and about a month later if you want to continue they send out the advanced course. When you get it you have a full month to check it out no charges. I like the one advanced set I got so I kept it and they billed my $64 four times. I called in to cancel anything else from shipping and they didn't have a problem with it. I've been happily learning French since!

Mark as Useful
  • Shyu
  • Jun 4, 2014
I ordered a $10.70 CD for Spanish language in February. Now in May, I saw a $68.80 bill on my card, plus, there is another $68.80 for April as well. I reported this to my card company, and they refunded my immediately and blacklisted them. The conclusion is, there are so many scams, we have to review our card bill every month!

Mark as Useful
Post Reply
Most Useful Comment
  • Normand Sup
  • Sep 1, 2013
I did not authorize a $64 charge to my bank account which your company has left me with a negative balance! I want a refund immediately and a complete cancellation! I was referred to your language program, hearing that you are better than Rosetta Stone at helping people to develop another language. If this is how you conduct business by ripping hard working people off, than you are in for a rude awaking, not to mention steep competition with Rosetta Stone! Again I want a refund and immediate cancellation of services.

Mark as Useful [3 votes]
Post Reply
  • Tonia Dea
  • Aug 4, 2013
I did not know about a recurring charge (especially this high amount!!) after I purchased the product.

Mark as Useful
Post Reply
  • Loma Ing
  • Jul 28, 2013
I did order the the CD however I was charged 3 timies on my card , yet never received any conformation, or product.I demand a refund

Mark as Useful
Post Reply
  • Lee She
  • Jul 28, 2013
Call your bank and change your CC that will stop any further charges

Mark as Useful
Post Reply
  • Ondarox
  • Dec 25, 2014
My husband changed his credit card number and is still getting billed $64.00 twice every month.

Mark as Useful
  • Bettie Bli
You sent me CDs and I did not order them. I do not work for you, therefore, I did not take my time to send them back. I also just received a charge to my credit card for some kind of "Continuity subscription". I did not subscribe to this and I DID NOT order the "GOLD EDITION". I demand that you correct this problem and immediately refund the credit card charges. If you want me to return the (unused) CDs, please send me the shipping materials and postage.

Mark as Useful
Post Reply
  • Yvette Hin
I just received another charge for CDS. Please refund the last $64 charge and don't charge me or send me CD's again!

Mark as Useful
Post Reply
  • Evelin Som
Unauthorized charge of $64.00.

Mark as Useful
Post Reply
  • Hayden Hea
I ordered for a language CD by making one time payment of $9.95. I never received it. Now you have charged me another $64/- for nothing. I would like you to refund me the whole amount $73.95 asap.

Mark as Useful
Post Reply
  • Tracy Cro
I have not signed up for a monthly or periodic charge. I bought the product 1 time. Please remove this charge and do not charge again.

Mark as Useful
Post Reply
  • Sanda Jar
I have asked them to stop their product several times and there has been no response

Mark as Useful
Post Reply
  • Natalya Wro
I was charged for an item I did not order. Please cancel the order and issue a refund. Terrence A Chestnutt

Mark as Useful
Post Reply
  • Kaitlyn Van
I did not Subscribe to a service I want my $ back I have a very tight income $64.00 is too much for me

Mark as Useful
Post Reply
  • Nancee Par
I was charged $64.00 for this language program that I didn't order. Please stop immediately. If i have inadvertantly subscribed to something cancel this subscription immediately as I had no intention of subscribing to anything requiring a recurring payment.

Mark as Useful
Post Reply
  • Neoma Rem
I have been billed at least twice, $64 each time. I have tried to dispute this charge before unsuccessfully. I did not subscribe to anything. Make it stop.

Mark as Useful [1 vote]
Post Reply
  • Lovella Ham
I received a shipment (duplicate) of an earlier one; I did not order this and do not intend to pay for same. Credit my Discover account immediately!

Mark as Useful
Post Reply
  • Jaymie Las
I have tried to cancel this for 2 months now. Reverse these charges to my Discover card immediately!

Mark as Useful
Post Reply
  • Soraya Kau
I did not Authorize this charge of $68.50. Cancel this charge or I will call the fraud center of my credit card company. This is bad business!

Mark as Useful
Post Reply
  • Travis Hof
I have not received any advanced Pimsleur courses after this 60 day add on that now shows up. I did not authorize this transaction and that was tacked on to my confirmation for ONLY the basic course for 9.95.

Mark as Useful
Post Reply
  • Katina Dar
charged 66.87 numerous times without my knowledge and permission

Mark as Useful
Post Reply
  • Florentina Als
I was billed 64$ without my authorization. Please refund and stop billing to my credit card, stop sending me any other CDs in the future.

Mark as Useful
Post Reply
  • Joe Ram
I bought the trial lessons and not the whole package...I am being billed $64 every few months and I want this to stop

Mark as Useful
Post Reply
  • Margie Kaw
I ordered the Japanese language trial for 9.99 and a while later they sent me a gold edition worth over 200 dollars. I promptly sent it back and am now still being charged 64 dollars a month. I sent back this item and am still being charged. I want a refund immediately.

Mark as Useful
Post Reply
  • Marcell Gru
i called them and canceled the trial and sent back their stuff unopened. They bill me anyway

Mark as Useful
Post Reply
  • Nestor Mil
I just realized this same exact thing has happened to me. Have you been able to call them and resolve the issue?

Mark as Useful
  • Ines Hug
I purchased the pimsleur approach gold edition in addition to be basci $10 offer. The gold edition was to cost $20.00. My credit chard was charged $64, double the amount under the terms of sold. What are the added charges, and how can I get a credit?

Mark as Useful
Post Reply
  • Cicely Nie
I was unaware they were sneaking 64 dollars off my card everyone few months. Their focus was on telling you, you get the program for $10. Now i'm just figuring out that is only the trial. Comparing how cheaper their program is compared to others when they are comparing their trial price to the full retail price of other companies. This is total horses***

Mark as Useful
Post Reply
  • Keshia Jea
I want ALL of my money refunded immediatly! I did not sign up for anything!

Mark as Useful
Post Reply
  • Paola Enk
I did not authorize this charge. I need refund immediately!

Mark as Useful
Post Reply
  • Cathy Hy
I did not sign up to be billed $64 ever. Please close my account. Now.

Mark as Useful
Post Reply
  • Ollie Slo
Until now, I got all these unauthorized charges with total amount of 64*5=320
05/20/2013 $64
04/18/2013 $64
03/19/2013 $64
02/19/2013 $64
02/11/2013 $64

Mark as Useful
Post Reply

Submit Comment

Level of Distrust

95 Unauthorized
11 Authorized

Trending Reports

| A | B | C | D | E | F | G | H | i | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | x | Y | Z |