UNRECOGNIZED CHARGE ON YOUR BILL?

MSFT ZUNE


The charge MSFT ZUNE was first reported Aug 17, 2013.
MSFT ZUNE charge has been reported as unauthorized by 74 users, 10 users recognized the charge as safe.

Help other potential victims by sharing any available information about MSFT ZUNE.

Most Useful Comment
  • Austin Don
there is a charge on my debit card and I have no idea what it is for

Mark as Useful [2 votes]

Comments

  • Coral Kni
  • Aug 20, 2013
I don't have a zune account

Mark as Useful [1 vote]
  • Stacee Eng
  • Aug 20, 2013
I'm unsure what this charge is in regards too! Please advise!

Mark as Useful [1 vote]
  • Jerry Gid
  • Nov 4, 2012
Okay guys,I JUST talked to Microsoft about this unauthorized charge on my credit card and they said I needed to take it up with my bank. They actually told me the " Zune "subscription dosnt exist anymore ! Its some weird fraudulent activity going on there. Dont wait for Microsoft to cancel the supposed subscription ( cause they wont ) take it to your bank ASAP
If you need the phone number I talked to at Microsoft. It is here 1-877-696-7786
Good luck !

Mark as Useful [1 vote]
  • Amie Cas
  • Nov 4, 2012
dont own or use this product. please keep away from my money or i will sue you and move into you house over ten dollars. yes its that serious

Mark as Useful [1 vote]
  • Tennie Bec
  • Nov 4, 2012
I have been charged $9.99 every month, but dont use this product. I dont know how i started paying for it.

Mark as Useful [1 vote]
  • Sung Thu
I found zune music charges on my account that i never used nor started.

Mark as Useful [1 vote]
  • Ken Ric
I have an unauthorized charge on my bank statement for $80.24. I demand that you reimburse me immediately.

Mark as Useful [1 vote]
  • Nana Pau
We have charges of $9.99 monthly for Msft Zune from 3/12-current and we do not know what this and want the charges taken off and credited back to our account.

Mark as Useful [1 vote]
  • Eustolia Nea
I was originally charged $6.00on 7/27/12. I have never ordered or authorized anything from this company. I called and they told me to email my information and the charges would stop and my account would be credited back. Since then they have charged my card illegally every month since now totaling a total of $65.94. I need my money back and I need this unauthorized activity to stop!

Mark as Useful [1 vote]
  • Edgardo Cal
i did not authorize this charge and if someone else in my household did then i want to cancel it

Mark as Useful [1 vote]
Most Useful Comment
  • Austin Don
there is a charge on my debit card and I have no idea what it is for

Mark as Useful [2 votes]
  • Laverne Kla
74.99 charge on credit bill don't know why

Mark as Useful [1 vote]
  • Adriene Dow
you guys have been take money out of my account for some time i would like ever dollar you guys took back in my account i'm going to get a layer to handle this case because not only i have called my bank as well . and u guys give e the run around i will be taken this to took court to get help to get ever dollar u took back as well for all the over charges that i have had to pay for and for my time

Mark as Useful [1 vote]
  • Era Boe
I was charged £8.99 12/12/12 and £8.99 14/01/13 and want that money back.

Mark as Useful [1 vote]
  • Winnie Son
Charge was found on bank account. Noone authorized it.

Mark as Useful [1 vote]
Most Useful Comment
  • Toby Hen
My son who was 10 at the time was signed upto a Zune music service unbeknown to him. He never downloaded music or used the service. Meanwhile my bank account has been debited £8.99 a month since 30/12/11. I am furious and want a full refund

Mark as Useful [2 votes]
  • Shanna Lin
This sounds very similar to my situation. My son was 13 though and said he has never used any service. My account has been debited £8.99 per month also. Have you had this resolved yet please?

Mark as Useful [1 vote]
  • Page Sar
i have been charged 11.29 ech month since july 18th 2012 . till dec 29th this is an unauthorized charges and want a full refund of 56.45

Mark as Useful [1 vote]
  • Nikole Cha
Recurring xbox live gold charge said it would recur on 12/27 not 12/21.

Mark as Useful [1 vote]
  • Vaughn Cac
we didnt order or pay for any microsoft itunes music for this charges. what is this charges for. Charged twice $81.18 12/19/12 and 12/18/12??? we didnt download any music..this is Unathorized use (Charge)

Mark as Useful [1 vote]
  • Tiny Cha
I never Ordered anything from you. So I want my Money Back.

Mark as Useful [1 vote]
  • Ethel Pau
Not OK

Mark as Useful [1 vote]
  • Letitia Pil
personne n'est supposé prendre de prélèvement sur ma carte!!! nobody suppose to take money on my card!!! Unauthorized!!!

Mark as Useful [1 vote]
Most Useful Comment
  • Karoline Tat
I am being charged $10.99 CAD every month MSFT Zune. I dont know how I strted paying for it. But When I recieve my latest bill of my accnt Im surprised because MSFT Zune charged me $73.48 CAD. Stop taking out my money of my accnt. I want my money back.

Mark as Useful [2 votes]
  • Alyce Tre
I have been paying $10.44 a month since Feburary 2012. It is an unauthorized charge, there is no phone number for me to call to see what this is about or to cancel it. I had thought someone in my family had ordered something, but in researching this, no one has. What ever this is, I do not want it, and would like to be refunded.

Mark as Useful [1 vote]
  • Nichelle Gio
Unauthorized transactions taken from of my account since march, I have tried to cancel through Zune website and through my bank, but unable too as website won't return my call when I request it. Highly Frustrated!!!! I demand a full refund.

Mark as Useful [1 vote]
  • Wendi Ber
I've had this come up on my bank statement time and time again. I have NEVER authorised this payment and expect a full refund of all the moneys taken!!

Mark as Useful [1 vote]
  • Benito Mea
my son subscribed to a free trial offer without my knowledge or permission. i am not sure when the "free trial " time expired. i thought the amount of $10.66 on my charge card was for the x-box live, which i understand now is not. i wish this service cancelled and reimbursed for cost which i did not authorize.

Mark as Useful [1 vote]
  • India Biz
They charge an extra 19.99 € without ask me at all,now is impossible to cancel it according to the bank,I just wanted the xbox on line,not the zune product.

Mark as Useful [1 vote]
  • Evon Bur
No this insane been trying everything to cancel but dead ends.Last choose is to cancel visa card but wont see my money returned!

Mark as Useful [1 vote]

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Level of Distrust

74 Unauthorized
10 Authorized

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