The charge MSFT ZUNE was first reported Aug 17, 2013.
MSFT ZUNE charge has been reported as unauthorized by 74 users, 10 users recognized the charge as safe.
Help other potential victims by sharing any available information about MSFT ZUNE.
Okay guys,I JUST talked to Microsoft about this unauthorized charge on my credit card and they said I needed to take it up with my bank. They actually told me the " Zune "subscription dosnt exist anymore ! Its some weird fraudulent activity going on there. Dont wait for Microsoft to cancel the supposed subscription ( cause they wont ) take it to your bank ASAP If you need the phone number I talked to at Microsoft. It is here 1-877-696-7786 Good luck !
We have charges of $9.99 monthly for Msft Zune from 3/12-current and we do not know what this and want the charges taken off and credited back to our account.
I was originally charged $6.00on 7/27/12. I have never ordered or authorized anything from this company. I called and they told me to email my information and the charges would stop and my account would be credited back. Since then they have charged my card illegally every month since now totaling a total of $65.94. I need my money back and I need this unauthorized activity to stop!
you guys have been take money out of my account for some time i would like ever dollar you guys took back in my account i'm going to get a layer to handle this case because not only i have called my bank as well . and u guys give e the run around i will be taken this to took court to get help to get ever dollar u took back as well for all the over charges that i have had to pay for and for my time
My son who was 10 at the time was signed upto a Zune music service unbeknown to him. He never downloaded music or used the service. Meanwhile my bank account has been debited £8.99 a month since 30/12/11. I am furious and want a full refund
This sounds very similar to my situation. My son was 13 though and said he has never used any service. My account has been debited £8.99 per month also. Have you had this resolved yet please?
we didnt order or pay for any microsoft itunes music for this charges. what is this charges for. Charged twice $81.18 12/19/12 and 12/18/12??? we didnt download any music..this is Unathorized use (Charge)
I am being charged $10.99 CAD every month MSFT Zune. I dont know how I strted paying for it. But When I recieve my latest bill of my accnt Im surprised because MSFT Zune charged me $73.48 CAD. Stop taking out my money of my accnt. I want my money back.
I have been paying $10.44 a month since Feburary 2012. It is an unauthorized charge, there is no phone number for me to call to see what this is about or to cancel it. I had thought someone in my family had ordered something, but in researching this, no one has. What ever this is, I do not want it, and would like to be refunded.
Unauthorized transactions taken from of my account since march, I have tried to cancel through Zune website and through my bank, but unable too as website won't return my call when I request it. Highly Frustrated!!!! I demand a full refund.
I've had this come up on my bank statement time and time again. I have NEVER authorised this payment and expect a full refund of all the moneys taken!!
my son subscribed to a free trial offer without my knowledge or permission. i am not sure when the "free trial " time expired. i thought the amount of $10.66 on my charge card was for the x-box live, which i understand now is not. i wish this service cancelled and reimbursed for cost which i did not authorize.
They charge an extra 19.99 € without ask me at all,now is impossible to cancel it according to the bank,I just wanted the xbox on line,not the zune product.