UNRECOGNIZED CHARGE ON YOUR BILL?

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ESH*TECHPROTECT PREM 844-400-0452 GA


The charge ESH*TECHPROTECT PREM 844-400-0452 GA was first reported Jul 3, 2015.
ESH*TECHPROTECT PREM 844-400-0452 GA charge has been reported as unauthorized by 74 users, 15 users recognized the charge as safe.

Help other potential victims by sharing any available information about ESH*TECHPROTECT PREM 844-400-0452 GA.

Most Useful Comment
  • Dan
  • May 26, 2017
I called 844-400-0452 around 12:30pm on a friday. A super-nice sounding lady answered and walked me through the process of cancelling. She asked for the phone number of the insured phone, and then our account pin. I wasn't sure if I was dealing with some kind of ID theft scam at first, so I gave her the wrong pin, which she said wasn't working. I then gave her the correct pin and she stated that that worked. She was then able to tell me when my wife's phone had been upgraded and what she was upgraded to. Then during the security check process, she was able to provide both the city of our address and the domain of the email address on file. I then gave her both the full address and email. She asked what the model of the insured phone was, which I provided. She then told me the pro-rated amount that would be automatically refunded to my account, wished me a safe Memorial Day Weekend, and concluded the call. Took less than five minutes. The refund has not hit my account yet, but it has only been a few minutes. If I do not post here again, you may safely assume I got my $1.77 or I am dead...

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Comments

  • Houston Lawyer
  • Jun 21, 2023
These fraudsters have been charging my credit card $11.90 for years and they are still trying to do so even after I stopped being a Verizon customer a year ago. Keep an eye on your credit card statements and challenge any similar unauthoried charges/wW5d

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  • kyleh
  • Jun 20, 2019
Does anyone have any updates on this? I lost an embarrassing amount of money to this company. If it's true these people are third party device insurance, I know I didn't sign up for them. I believe Verizon has always used Asurion.

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  • Wanda
  • Mar 18, 2019
I tried to call to cancel this but phone is saying disconnected how do I stop this charge on my credit card bill

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  • shelly kimball
  • Mar 16, 2019
My sons phone hasn't been on Verizon since February 2016, Just noticed they have been taking money out of my account still. Tried calling, no luck 45 minutes of hold then sent to voice mail to leave message.

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  • TroyFrisz
  • Feb 13, 2018
I have been paying this "insurance" off of my credit card for 3 years. It was purchased and recommend by the Verizon store. I was told it was the best option because all I had to do is bring the phone back to the store and pay a small deductible and the phone would be replace on the spot. Last year I had an issue with my phone took it back to the Verizon store to be informed that I didn't have insurance. I returned with my credit card statement to show proof and they claimed of never hearing of ESH*Techprotect. I called the number associated with the CC account and the number just continuously rang (1 time I put the phone down for over a 1/2 hr, when returning it was still ringing). Looking on Google I found 855-309-8345 after several tries I finally spoke with someone that claimed not to have an account associated with my number. I informed her I proof of charges and emailed it to a provided email. I never heard back from them. Now when I call the number it rings for about 15 minutes and than disconnects. I requested my cc company dispute the charges and fill fraudulent charges. If this doesn't work I'm filling with the State Attorney General.

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  • Lisa Caperton
  • Nov 28, 2017
I noticed this has been coming out of my account monthly for some time and have no idea what it is!

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  • Refund in less than 90 seconds
  • Oct 10, 2017
Called the number 844-400-0452. Spoke with a lovely woman who asked for the associated cell number, phone model and Verizon account pin. She cancelled the policy and told me to look out for the prorated refund. Super easy.

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  • Luke
  • Aug 1, 2024
Yea just call the 844-400-0452 number, sweet southern lady. Took about 5 minutes total with some information they need from you to verify, nothing too confidential. They also can email you a dispute form for backpay for when you canceled the phone plan. No guarantee but they will look at it and get back with you

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  • v4victim
  • Oct 9, 2017
I am also getting this charge and have been for over 2 years. Can't get them to answer their phones, the company has NO Facebbok account, no Twitter account, no website, and apparently no way to get out of their intermitable hold loop! Time to get the FTC on their case!

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  • Wojtal
  • Aug 12, 2017
Is this company legal

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  • Martha Hawkins
  • Aug 3, 2017
I have had this $11.60 charge on my credit card for a while and was told it was for Verizon and am no longer a customer of Verizon. If this charge does not disappear from my visa account being charged every month, I will be contacting the Consumer Advocate office in the State House here in Maine when it appears again and will have them look into this bogus charge for a phone that I no longer own. Marti Hawkins

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Most Useful Comment
  • Dan
  • May 26, 2017
I called 844-400-0452 around 12:30pm on a friday. A super-nice sounding lady answered and walked me through the process of cancelling. She asked for the phone number of the insured phone, and then our account pin. I wasn't sure if I was dealing with some kind of ID theft scam at first, so I gave her the wrong pin, which she said wasn't working. I then gave her the correct pin and she stated that that worked. She was then able to tell me when my wife's phone had been upgraded and what she was upgraded to. Then during the security check process, she was able to provide both the city of our address and the domain of the email address on file. I then gave her both the full address and email. She asked what the model of the insured phone was, which I provided. She then told me the pro-rated amount that would be automatically refunded to my account, wished me a safe Memorial Day Weekend, and concluded the call. Took less than five minutes. The refund has not hit my account yet, but it has only been a few minutes. If I do not post here again, you may safely assume I got my $1.77 or I am dead...

Mark as Useful [10 votes]
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  • Deborah
  • Apr 15, 2017
I'm still being charged although no longer a customer of Verizon. $6.99 share draft

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  • sarah
  • Feb 7, 2017
$11.95 debited from my account monthly. Ive tried to contact the company via phone multiple times and have been unable to reach anyone.

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  • Kari
  • Dec 1, 2016
I am no longer a Verizon Customer, yet a $7.48 charge for TechProt was withdrawn without authorization today. Something is fishy here.

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  • pathermars
  • Jul 3, 2015
POS DEBIT ESH*TECHPROTECT PREM 844-400-0452 GA

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Level of Distrust

74 Unauthorized
15 Authorized

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