UNRECOGNIZED CHARGE ON YOUR BILL?

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ATT CONS PHONE PMT


The charge ATT CONS PHONE PMT was first reported Aug 24, 2013.
ATT CONS PHONE PMT charge has been reported as unauthorized by 86 users, 16 users recognized the charge as safe.

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Most Useful Comment
  • Amy
  • Apr 24, 2014
I too have had a charge on my debit card fromATT CONS. The phone number listed is actually At&T. But they have no record of me phoning in a payment. All of my payments to AT&T contain the "&"......this fradulant charge only has ATT. This is the 2nd fradulant charge on my account. Another one was from SIlvertone. Have canceled all cards.

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  • fannie bradford
  • Dec 2, 2022
Had several unauthorized charges to my debit card. how can i get it back?

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Most Useful Comment
  • Outraged
  • Jul 9, 2016
Upon switching from XFINITY to AT&T in hopes of saving money, I realized that this was the worst thing I could've ever done. Processing my order over the phone was a hassle within itself. The representative explained to me that I would be charged a fee on the date of my install which was several days later. The very next day, I didn't get hit with one charge, but 3 charges! And they all came from "ATT UVERSE CONS SW-EVR". The first 2 for a small amount, then the third for the amount stated by the representative. I thought it was strange, called AT&T, and they said it was not from them. They could not, and still say they cannot locate the charges. But unfortunately, like an idiot, I still stayed. At the time the order was placed, I received no correspondence confirming my agreement and I still haven't. I don't know an account number. A due date, plan details, nothing. And that was a month ago! But I digress. On the day of my install, the technician showed up 2 hours LATE. Only to leave directly back out because from what he said, housekeeping at the hotel he was staying at found the guns he had in his room and the police where there, so he handle to go handle that. I was livid. I called and demanded that a different tech get dispatched immediately. I explained my concern with safety measures and told them that I didn't want the same tech. They sent him back anyway! To make a long story short, the service was terrible. Slow internet and a faulty satellite. I had to cancel. I finally thought my nite mare was over, until I checked my credit card statement today, only to see another unauthorized charge from "ATT UVERSE CONS PHONE SW-EVR". I never even provided them with that account information. After hours of speaking with a supervisor in every department, I decided it was time to bring this to the attention of my legal aid. I also began doing additional research. After four hours of reading through pages and pages on blogs and various forums, where hard working people were expressing how they have been victimized by this exact same financial brutality, for huge sums of money, for years! Not only have I began pursuing a personal arbitration with my attorney against AT&T, but now a class action lawsuit is something that we will begin to process as well. Someone has to be held accountable. And they will...Is it a coincidence it happened right after I became an AT&T customer? Who knows. But If you see an unfamiliar charge on your account with the description listed above, (or this description as well: ATT*CONS PHONE PAYMENT), it is imperative that you report it to your bank as unauthorized. You can attempt to contact AT&T in the matter, but they more than likely will pretend to be shocked and appalled as if its the very first time anyone has ever mentioned this exact situation to them. Which is perfectly fine. Because I am well prepared to purse the matter to the fullest extent. This has been the most Disgusting display of customer service I have ever experienced.

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  • Lester lakey
  • Sep 13, 2016
My daddy's 85 and just noticed he's been charged 64 to 70 dollars a month since 2008! Taken from his bank automated payment att cons payment. I need to know if there is a class action lawsuit and what he needs to do? Thank you so much

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  • LizzieTish316
  • Apr 19, 2016
I, too, have noticed that TWO deductions from my checking account are being made by AT&T. I have called AT&T, spoke to numerous people, and still have no definitive answers. I have called my bank, and they are looking into it as fraudulent deductions. I have to call them again, because it happened again for my April, 2016 payment. The only thing I feel I can do is to stop the automatic payment option (which I did) and asked them to email me when my bill is ready to be paid (paperless billing). We will see if that stops these fraudulent charges to my checking account!

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  • Helen Wagner
  • Nov 5, 2014
My credit card was charge $153.41, on 11/4/2014

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Most Useful Comment
  • Amy
  • Apr 24, 2014
I too have had a charge on my debit card fromATT CONS. The phone number listed is actually At&T. But they have no record of me phoning in a payment. All of my payments to AT&T contain the "&"......this fradulant charge only has ATT. This is the 2nd fradulant charge on my account. Another one was from SIlvertone. Have canceled all cards.

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  • Rhys
  • Dec 31, 2013
Do any of you get bills with AT&T for telephone service? This appears on our bill too, however the amount corresponds exactly to our monthly statements with AT&T. At least in our case, it is totally legit.

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  • Ellis
  • Dec 31, 2013
This could be "SOUTHWESTERN BELL". when you're their customer, ring & ask.

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  • Nicole9
  • Dec 31, 2013
What is a ATT*CONS PHONE PMT 800-288-2020 TX!!! It's charge me 139.23$ on my debit card! AT&T contacted me later - Do you have an account with AT&T? Please respond with your account and contact information so that I can assist you. Please send your response to [email protected]. Tosh, AT&T Social Media Manager. I'm here Monday through Friday from 1:00pm to 10:00pm CST.

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  • Helen
  • Oct 31, 2014
Every month I have a ATt.cons charge from 46 to 23 each month. I have call a number of times about it and can not get a straight answer so what do I do now. I am 71 and can not aford to pay for anything extra.

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  • Sam
  • Dec 31, 2013
I was told that I had a 30 days free trial with know charges at all, I cancel the service in three weeks of that 30 and was told at that time I had a zero balance and wouldn't be charge.

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  • Kyle
  • Dec 31, 2013
I just noticed an unrecognized transaction on my credit card for the amount of $35.40 by merchant name ATT*CONS PHONE PMT 888-426-7066 TX , phone number 888-426-7066. I called ATT customer service, they don't know whats going on, couldn't find out what the charge was, they said its the credit card service dept, who takes care of the credit card charges for customers. I tried calling this number, a guy named CAMARA (picked up phone and asked for my 13 digit phone number (I don't know where in US they have 13 digits phone number) i gave my number, he asked me where i'm calling from, i said colorado, he said he is from missouri, ATT services and I reached the wrong number because he cant help services in Colorado, I have to call the colorado att. I told him this was an illegal charge made on my account, but he was not willing to help at all other than saying call the correct ATT number. Anyways I put a dispute on this transaction through my bank, I did a research on this number, and OH my GOD, there are lot of complaints regarding lot of people about this number. (Just google search it, you will find out yourself). i don't tknow whats going on, Now i have to check my all previous statements and see what else i lost.

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  • Reece
  • Dec 31, 2013
Merchant Name ATT*CONS PHONE PMT 800-288-2020 TX Merchant Phone Number 800-288-2020 Merchant Description Services - Telecommunication Is the AT&T DSL and/or LAN line service used for billing when you use either Credit or Debit cards.

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  • Katherine
  • Dec 31, 2013
I got internet with ATT , i did it online, they took 100 dollars on the 17 for a deposit, now i see they took another 100 dollars on the 18th with out me knowing.

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  • Val Vrb
  • Jul 17, 2013
ATT*BILL PAYMENT 800-288-2020 TX

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  • Kristopher Gos
  • Jun 22, 2013
ATT*CONS PHONE PMT -800-288-2020 ,TX (charged to my Debit Card)

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  • Troy Bal
  • Jan 16, 2013
I don't have this service and I never authorized it. I don't even know what it is!!

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  • Lu Bon
  • Jan 16, 2013
sorry, I do know what this is but I never authorized this monthly payment!

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  • Aubrey Sta
  • May 2, 2012
Usually AT&T land line services. Call them at the listed number hit zero and be prepared to wait, a HUMAN will answer.

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  • Lyla Has
  • May 2, 2012
could be other att services, but usually landline, follow above instructions to get a rep

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Most Useful Comment
  • Maurice Wag
  • May 2, 2012
att land line charge, call hit zero a bunch and you're good to get to a human.

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Level of Distrust

86 Unauthorized
16 Authorized

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