UNRECOGNIZED CHARGE ON YOUR BILL?

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ALCUDABILL.INFO


The charge ALCUDABILL.INFO was first reported Jul 30, 2013.
ALCUDABILL.INFO charge has been reported as unauthorized by 51 users, 19 users recognized the charge as safe.

Help other potential victims by sharing any available information about ALCUDABILL.INFO.

Most Useful Comment
  • Klara Ran
unauthorizes charges

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Comments

  • Dphomie24
  • Feb 22, 2014
Call your bank!

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  • Jamie
  • Jan 10, 2014
Information from alcudabill website! HOW DOES THE TRIAL MEMBERSHIP WORK? We offer a low cost trial membership that is good for a specified number of days. Trial memberships upgrade automatically to the standard monthly membership unless you cancel within the trial period. Please refer to the Terms and Conditions for further information I WOULD LIKE TO CHANGE MY SUBSCRIPTION PLAN If you wish to switch to a different subscription type, you will need to cancel your current subscription and re-join after your current subscription expires. WHAT IS RECURRING PAYMENT? We operate a repeat billing policy. This means that once your initial membership period has expired, for your convenience, your membership will automatically be renewed at the same rate that you signed up for. That means even if our prices rise, your renewal costs are fixed at your signup price. The three-day trial membership plan will automatically convert to our monthly package after the end of your three-day trial period, if you don't cancel your membership before this. Rebilling will occur only when your current payment period expires and not before. If you do not want to continue to use the site you can cancel the automatic billing any time before the collection date. I CANCELLED BUT YOU ARE STILL BILLING ME This is embarrassing. Please inform us about an unauthorized charge and our customer service centre will correct the problem immediately. Thank you for your patience and we apologize for this inconvenience. HOW DO I UNSUBSCRIBE? To cancel your subscription to ALCUDA ltd you should click on the "Cancel Subscription" button (that is visible only if your current repeat billing hasn't been cancelled yet) in your Search Result. To cancel your subscription on the original site: Click on the "My Account" link in the top menu. Click on the "Billing History" link. You must go through the cancellation procedure (enter your password, choose a reason for cancellation). During this procedure you will have an opportunity to check if your email address is correct so that you can successfully receive a cancellation code (sent within an hour) and stop your repeat billing. To complete the subscription cancellation process, you must return to the cancellation page and enter the cancellation code that you received in your email.. NOTE: Please do not press the "cancel repeat" button more than once, as the cancellation code you have received will then be invalid and you will have to wait for another code. HOW DO I KNOW MY MEMBERSHIP WAS CANCELLED? Upon cancelation, there will be no further charges to your account. You will receive a confirmation email to the email address on your account at the time of cancelation. Upon expiration, your membership will revert to Free status and you can upgrade at any time.

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  • Riley
  • Jan 10, 2014
This company have taken to separate amount of money out of my account, first was £9.90 GBP and the second was £39.99 GBP! I've never signed up to them in my life!

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  • Sophie
  • Jan 10, 2014
I attempted to contact AlcudaBill.info at 800-935-0519 . I spoke with a customer service representative in regards to their unresolved consumer complaints. I was told in order to move forward with their refund process, they would need additional information from the consumer. I was unable to determine their interest in resolution at this time.

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  • Lydia
  • Jan 10, 2014
TOLL-FREE for the UK 0-800-014-8996 TOLL-FREE for the USA/Canada 1-800-935-0519 TOLL-FREE for the Australia 1-800-047-513 TOLL-FREE for the Spain 900-838-100 TOLL-FREE for the France 0-800-915-381 TOLL-FREE for the New Zealand 0-800-451-512

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Most Useful Comment
  • Klara Ran
unauthorizes charges

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  • Elvia Whe
I too have had two charges this month from this same company. I contacted them and they said I would get a refund which I highly doubt will ever happen. Seems there are more complaints than people even enjoying the services. Their sites are a scam, and so is the company. How can we all find a way to shut them down? Paul

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  • Kenda Zag
I've had $29.99 take out of my bank unauthorised, I'd like it back and to cancel me from anymore chargers, plz email me ***

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  • Gaston Spr
i canceled this service over a month ago

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  • Loren Kol
I cancelled a subscription and I am still being billed

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  • Nicky Hoe
I had 1.06 taken from my account I didn't authorize. Not sure what's going on but I want it all cancelled and I will be getting a new card. Please fix this.

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  • Luz Dsp
Not Required !! this was an enquiry ONLY !! I have now CANCELLED within 7 days.

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  • Norma Sta
I did not authorize the 2 charges on my BILL!!! 1 for $31.49 and the other for $3.50

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  • Mandie Rou
Cancel payments

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Most Useful Comment
  • Edward Log
Cancel the payment

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Most Useful Comment
  • Maryanna Dow
thea taken enuf money out my banck acount to pay 50 bill ripof

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  • Barb Tro
how do i cancel it michael farrow billin

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Most Useful Comment
  • Alethea Car
How do i cancel this!

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  • Breann Hay
them site ar ripof took money out my bank to for 50 visit ripof

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Level of Distrust

51 Unauthorized
19 Authorized

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